Effective Date: April 7, 2025
1. Introduction
Welcome to Simply Happy! We are a unique community project focused on non-dual spirituality. This Privacy Policy explains how Simply Happy ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our web application (the "Service"). The purpose of our Service is to manage bookings and stays related to our community project and to facilitate engagement within our community.
We are committed to protecting your privacy. This policy outlines our practices concerning your data and your rights regarding that information. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We only collect Personal Identifiable Information (PII) when it is necessary to provide our services, manage your participation in the community, comply with applicable regulations, or with your explicit consent. We collect the following types of information:
Basic Personal Information:
- First name
- Last name
- Gender
- Date of birth (Used for demographic understanding and potentially age-related service eligibility)
- Email address (For account creation, communication, and password recovery)
Contact Information:
- Mobile phone number (in international format, e.g., +1234567890) (For essential service communication, booking confirmations, or urgent notifications)
- Postal code/ZIP code (For demographic understanding and potentially location-specific services)
- Country (For demographic understanding, compliance, and potentially location-specific services)
Profile Information:
- Avatar URL (Optional, provided by you for community identification)
- Account created date
- Account last updated date
Communication Preferences:
- Newsletter subscription preference (We only send newsletters if you explicitly opt in)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To create and manage your account, process bookings and stays, and facilitate your participation in the Simply Happy community.
- To Communicate With You: To send you service-related notifications (e.g., booking confirmations, account updates), respond to your inquiries, and, if you opt-in, send you newsletters or other community updates.
- For Community Engagement: To display your chosen profile information (like first name and optional avatar) to other members within the community platform, fostering interaction.
- To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.
- To Improve Our Service: To understand how our users interact with the Service and make improvements (using aggregated or anonymized data where possible).
4. Data Sharing and Disclosure
We value your privacy and do not sell, rent, or share your Personal Identifiable Information with third parties for their marketing purposes.
We only share your information in the following limited circumstances:
- With Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, data storage, security, and potentially communication delivery. These providers are obligated to protect your information and use it only for the services they provide to us.
- Payment Processing: We do not collect or store your credit card details or other payment information. All payments are processed directly by our third-party payment processor, Stripe. When making a payment, you will be providing your information directly to Stripe, and their use of your information is governed by their own privacy policy. We encourage you to review Stripe's privacy policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- To Protect Our Rights: We may disclose information where we believe it necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
5. Data Storage and Security
We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Your data is stored securely, and access is limited to authorized members of our team who require it to perform their job functions. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Service, managing your account, complying with our legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to access the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information, subject to certain exceptions.
- Objection/Restriction: The right to object to or request restriction of certain processing activities.
- Withdrawal of Consent: The right to withdraw your consent at any time (e.g., for newsletters), without affecting the lawfulness of processing based on consent before its withdrawal.
You can typically access and update some of your profile information directly through your account settings within the Service. To exercise other rights or manage your newsletter preferences, please contact us using the details below.
8. Cookies
We use cookies solely for essential functionality, specifically for user authentication and session management. These cookies are necessary to allow you to log in and navigate the secure areas of our Service. We do not use cookies for tracking, analytics, or advertising purposes.
9. Children's Privacy
Our Service is not primarily directed at children under the age of 13. We only collect information about children when it is provided directly by a parent or legal guardian, for example, in the context of a family booking or participation where required. If we become aware that we have inadvertently collected personal information from a child without verifiable parental consent, we will take steps to delete that information. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us.
10. Third-Party Links and Services
Our Service may contain links to other websites or services not operated by us (e.g. Stripe for payments). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We may also notify you through email or a notice within the Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
contact@simplyhappy.pt
Lugar de Oucias, Carralcova
4970-105 Arcos de Valdevez
Portugal